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Health Center Supervisor- Huntington Ingalls- Gautier, MS

Company: Quad
Location: Gulfport
Posted on: December 5, 2019

Job Description:

Nearly thirty years ago, QuadMed was born out of the idea that health care should be simple. By providing employers and their employees with quality onsite and near-site primary care, with a focus on wellness and prevention, we make a culture of health and well-being possible. Our caregivers working as a team, and with ample appointment times, have the opportunity to build meaningful patient relationships that produce measurable health improvement results. We------re proud to be a nationally recognized leader committed to transforming health care for the better. At QuadMed you can showcase your skills and your passion for patient care. --GENERAL PURPOSE OF JOB
This position will actively manage the clinical operations of single site or multiple centers with a focus on prevention and wellness to coordinate -- the care of patients in a health and wellness center setting. The position is primarily focused on managing staff to efficiently and effectively run the daily operations and identify and proactively address the unique issues within the practice. -- -- Responsible for the on-site supervision of single site or multiple centers with a focus on prevention and wellness to coordinate -- the care of patients in a health and wellness center setting. -- Supervise the clinic(s) daily operations, including but not limited to front desk, supply ordering, -- patient scheduling, and quickly resolve day-to-day issues. ------------Works collaboratively with a multidisciplinary team within the clinic(s), providing clinical and/or front office functions, commiserate with training, education and licensure. KEY RESPONSIBILITIES

  • Lead all health and wellness center Medical Assistants, nurses, Biometrics and front office (reception) staff. -- Leader responsibilities include talent acquisition, employee development, employee relations issues, scheduling, training, on-boarding, staff communication, and performance management.
  • Work closely with Health Center Manager and staff to deliver quality patient care aligned to the client service contract.
  • Monitor health and wellness center environment; works with Health Center Manager other departments to quickly resolve day to day issues; escalates appropriately and presents solutions to the Health Center Manager. --
  • Compile input and administer staff performance appraisals for direct reports. -- Partner with Health Center Manager and others as appropriate during performance appraisal process.
  • Responsible for ordering and maintaining all clinic supplies at appropriate levels.
  • Complete incident reports as needed; conducts or provides assistance during investigations and the resolution of complaints. -- Carry out mitigating measures and inform other departments as needed. -- Escallate more complicated or complex incidents to Health Center Manager.
  • Monitor compliance of Operations reporting outcomes in Epic, work que management, and performance on patient satisfaction survey
  • Understand and comply with all regulatory, procedural, and licensing requirements
  • Ensures day-to-day compliance on an ongoing basis with AAAHC requirements throughout the HWC.
  • Maintain EHR Super User status; provide Super User support to HWC team and others as needed.
  • Travel may be required -- JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis -- Education:
    • Minimum requirement: Graduate from an accredited medical assistants program with AAMA certification; or, Associate Degree in Business, Healthcare Administration, Nursing, or closely related field required. --
    • Bachelors Degree in Business, Healthcare Administration or Nursing or closely related field preferred. -- Experience:
      • At least one (1) year of lead experience (with direct or indirect reports) in healthcare setting. -- Three (3) years of clinical experience preferred but not required.
      • Familiarity with practice management software and electronic medical records strongly preferred. -- Certificates, Licenses, Registrations: --
        • CPR certification required for those with a nursing degree -- Knowledge, Skills & Abilities:
          • People leadership-build a strong sense of common purpose aligning with mission and vision, across all work groups.
          • Has the ability to set priorities, identify and resolve problems effectively and efficiently. --
          • Realtionship building-act as a trusted advisor and inspires confidence to support the objectives of QuadMed and client success.
          • Possess excellent oral and written communication skills along with the ability to listen, understand and influence.
          • Project management- champion organizational innovation and improve innovation capabilities across the team
          • Understand and support the primary care physician model and have an overall knowledge of clinical services and the ability to evaluate overall clinical services as it relates to operations, revenue, quality, care delivery, and compliance required.
          • Ability to respond effectively and meet time deadlines and perform effectively and decisively under pressure. --Must have a proven track record of being self motivated and successfully managing multiple projects within deadlines.
          • Positive role model for clinic staff.
          • Ability to communicate effectively with staff, patients, patient families or caretakers, physicians and others ability to coordinate and maintain patient satisfaction. --
          • Posses strong computer skills including experience with MS Word, Excel and Power Point. --ADDITIONAL COMPANY INFORMATION
            We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. In select states, patient care is provided by an independent physician-owned corporation.
            Quad/Graphics is an equal employment opportunity employer. The Company------s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. --
            Drug Free Workplace -- --

Keywords: Quad, Gulf Port , Health Center Supervisor- Huntington Ingalls- Gautier, MS, Other , Gulfport, Mississippi

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