IT Support Specialist
Company: Ukpeagvik Inupiat Corporation
Posted on: September 23, 2022
IT SUPPORT SPECIALIST (CBP-21-1635-W):
Bowhead is seeking an IT Support Specialist in Gulfport, MS to join
our team in supporting IT deployment and infrastructure for the
Customs & Border Protection contract. The IT Support Specialists
provide second-tier support to end users of PCs, servers and
mainframe applications and hardware. The IT Support Specialists
will interact with network services, software systems engineering
and applications development to restore service and to assist in
identifying and correcting core problems as needed. The IT Support
Specialist will resolve client and server problems at local field
offices that are part of the overall customer IT enterprise.
* Candidates must have a high degree of expertise in supporting a
wide variety of IT systems. They must be self-sufficient and
self-starting with only general supervision and guidance.
Candidates must be capable of performing these tasks:
* Installation and configuration of desktop workstations, laptops,
tablets, and wireless access points, including re-imaging them and
sanitizing old devices.
* Installation and configuration of data backup media, including
onsite and offsite storage.
* Providing a record of changes of all configuration changes for
each system and records of all updates.
* Installing, testing and managing of software add-ins and hardware
devices within the Server environment.
* Travel to or remotely access, CBP sites to troubleshoot and
* Providing Tier I and II local area network (LAN) support.
* Providing reports, via government recommended media, on request
showing site status.
* Interface with the Network Operations Center (NOC) and Security
Operations Center (SOC) for support of domain name system (DNS)
windows internet naming service (WINS) and Proxy.
* Participate in new hardware and software compatibility and
* Interface with Electronic Mail Operations (EMOPS) regarding the
Exchange Mail Systems.
* Rename and configure LAN Printers as directed by government lead
* Manage, create, delete, and modify AD accounts, and objects.
Requirements In accordance with Executive Order 14042: Ensuring
Adequate COVID Safety Protocols for Federal Contractors, candidates
should be aware that they may be required to have received or be
willing to receive the COVID-19 vaccine by date of hire. All job
offers in connection with a covered contract will be contingent
upon providing proof of vaccination prior to your anticipated start
* Candidates must have a minimum of 2 years of documented
experience performing the responsibilities identified in the above
description in a government or government-support role. This
experience must be identified in the candidate's resume.
* Excellent communication skills.
* Comfortable working in a combined government/contractor team
* Proficiency in Microsoft Office.
This position has these additional requirements:
* Requires a Customs and Border Patrol (CBP) suitability but
applicants with an active Secret or Top Secret (TS) clearance will
* Intermediate to advanced level skills in Microsoft Office
software suite - Word, Excel, Outlook, PowerPoint
* Ability to communicate effectively with all levels of employees
and outside contacts. To receive and respond to
instructions/assignments, must be able to read, write and speak
* Strong interpersonal skills and good judgment with the ability to
work alone or as part of a team
SECURITY CLEARANCE REQUIREMENTS: Qualified candidates must be able
to obtain a Customs and Border Patrol (CBP) clearance
(Suitability). Must have a current and favorably adjudicated Secret
or Top Secret Clearance.
Applicants may be subject to a pre-employment drug & alcohol
screening and/or random drug screen, and must follow UIC's Non-DOT
Drug & Alcohol Testing Program requirements. If the position
requires, an applicant must pass a pre-employment criminal
background history check. All post-secondary education listed on
the applicant's resume/application may be subject to
Where driving may be required or where a rental car must be
obtained for business travel purposes, applicants must have a valid
driver license for this position and will be subject to
verification. In addition, the applicant must pass an in-house,
online, driving course to be authorized to drive for company
UIC is an equal opportunity employer. We evaluate qualified
applicants without regard to race, age, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
veteran status, and other protected characteristics EOE/AA/M/F/D/V.
In furtherance, pursuant to The Alaska Native Claims Settlement Act
43 U.S.C. Sec. 1601 et seq., and federal contractual requirements,
UIC and its subsidiaries may legally grant certain preference in
employment opportunities to UIC Shareholders and their Descendants,
based on the provisions contained within The Alaska Native Claims
All candidates must apply online at www.uicalaska.com, and submit a
completed application for all positions they wish to be considered.
Once the employment application has been completed and submitted,
any changes to the application after submission may not be
reviewed. Please contact a UIC HR Recruiter if you have made a
significant change to your application. In accordance with the
Americans with Disabilities Act of 1990 (ADA), persons unable to
complete an online application should contact UIC Human Resources
for assistance (https://uicalaska.com/careers/recruitment/).
UIC Government Services (UICGS / Bowhead) provides innovative
business solutions to federal and commercial customers in the areas
of engineering, maintenance services, information technology,
program support, logistics/base support, and procurement.
Collectively, the fast-growing Bowhead Family of Companies offers a
breadth of services which are performed with a focus on quality
results. Headquartered in Springfield, VA, we are a fast-growing,
multi-million-dollar corporation recognized as one of the top 25
8(a) companies for government contracting.
Bowhead offers competitive benefits including medical, dental,
vision, life insurance, accidental death and dismemberment,
short/long-term disability, and 401(k) retirement plans as well as
a paid time off programs for eligible full-time employees. Eligible
part-time employees are able to participate in the 401(k)
retirement plans and state or contract required paid time off
Link to Apply:
UIC and its Family of Companies is an equal opportunity employer.
We evaluate qualified applicants without regard to race, age,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other protected
characteristics EOE/AA/M/F/D/V. Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities.Please
view Equal Employment Opportunity Posters provided by OFCCP
here.The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Apply Online Send This Job to a Friend
Keywords: Ukpeagvik Inupiat Corporation, Gulf Port , IT Support Specialist, Other , Gulfport, Mississippi
Didn't find what you're looking for? Search again!