Telechat/ Live Chat Support

Company: Baca Consulting Group
Location: Gulfport
Posted on: September 23, 2024

Job Description:

About Baca Consulting GroupBaca Consulting is a Strategy & Operations consulting firm with offices in Las Vegas, NV and Corona,CA. We help executives of construction companies with 100-500 employees in the western and southwestern U.S. increase revenues, reduce costs and improve profit margins. We believe in order to be successful in consulting, you need to have the ability to hear and genuinely understand the people you're talking with. We also recognize that listening is the key to connecting with people on a personal level, which is critical for successful project implementations. We are great listeners! I have been able through strategic planning, establish business plans, and execute goals and objectives through a collaborative team effort. Those projects include several M & A's and divestitures, increase revenues by going into new markets with new products and services. I reduced costs through effective supply chain management,--We are seeking a dedicated Tele Chat / Live Chat Support specialist to join our Customer Support team. The ideal candidate will be responsible for providing excellent customer service through tele chat and live chat channels. If you have strong communication skills and a passion for helping customers, we want to hear from you!Responsibilities:Respond to customer inquiries and provide support via tele chat and live chat channelsAssist customers with product information, troubleshooting, and issue resolutionEnsure customer satisfaction by delivering timely and accurate responsesMaintain detailed records of customer interactions and transactionsCollaborate with other team members to improve customer support processesQualifications:Previous experience in customer service or support roleExcellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailProficiency in using tele chat and live chat softwareIf you are a team player with a customer-centric mindset, we encourage you to apply for this exciting opportunity!The pay range for this role is:27 - 30 USD per hour(Gulfport, MS 39503)PI3c0f8eb33095-25660-35618180

Keywords: Baca Consulting Group, Gulf Port , Telechat/ Live Chat Support, Other , Gulfport, Mississippi