GulfPortRecruiter Since 2001
the smart solution for Gulf Port jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Gulfport
Posted on: June 14, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Gulf Port , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Gulfport, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


ROCKBAND RHYTHM SECTION
Description: br Please read and acknowledge the information below regarding the position and audition process. Minimal age for this position is 21. br We will add your email address to our newsletter subscriber (more...)
Company: Carnival Entertainment
Location: New Orleans
Posted on: 06/26/2019

Truck Driver - Average Up to $1,300/Week - $8,500 in Bonuses - Mobile
Description: Celadon is Hiring CDL-A Company Drivers-- 8,000 Bonus 4 Weeks Paid Vacation Each YearWe will meet or beat your CPM. PLUS, Guaranteed Miles: 2,400 / week in first 90 days We want your experience and (more...)
Company: Celadon - Company Drivers
Location: Mobile
Posted on: 06/26/2019

Bid On Local Landscaping Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Mobile
Posted on: 06/26/2019


Hospital Transcription
Description: We are seeking experienced, dependable speech recognition editors for several accounts. Must have recent speech recognition editing experience. WE HAVE WORK We are primarily seeking MT's with availability (more...)
Company: Mommy Jobs Online
Location: Mobile
Posted on: 06/26/2019

25Q Multi-Channel Transmission Systems Operator-Maintainer
Description: For the military to make strategic decisions, they depend on having the right information when they need it. Multi-Channel Transmission Systems Operator-Maintainers ensure the communication to make these (more...)
Company: Army National Guard
Location: Mobile
Posted on: 06/26/2019

Truck Driver - Average Up to $1,300/Week - $8,500 in Bonuses - New Orleans
Description: Celadon is Hiring CDL-A Company Drivers-- 8,000 Bonus 4 Weeks Paid Vacation Each YearWe will meet or beat your CPM. PLUS, Guaranteed Miles: 2,400 / week in first 90 days We want your experience and (more...)
Company: Celadon - Company Drivers
Location: New Orleans
Posted on: 06/26/2019

Registered Nurse (RN) - 13 wk Louisiana contract - New Orleans
Description: Cross Country Nurses has your next Travel Nurse contract waiting for you in Louisiana.Great positions are available for experienced ICU, OR, PEDS, TELE and MED/SURG
Company: Cross Country Nurses
Location: New Orleans
Posted on: 06/26/2019

Enterprise Data Warehouse Architect
Description: Title Enterprise Data Warehouse Architect Location New Orleans, Louisiana Duration 6 Months Job Description This position designs, organizes, and enables delivery of standard health data generated from (more...)
Company: Mindsource Inc
Location: New Orleans
Posted on: 06/26/2019

Bid On Local Painting Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Mobile
Posted on: 06/26/2019

Hiring Benefit Specialist from Home TODAY !
Description: Be part of a Health and Dental Benefits Discount company and assist people to save on their Healthcare
Company: MAH Benefits
Location: Mobile
Posted on: 06/26/2019

Log In or Create An Account

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Gulf Port RSS job feeds