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Catering Sales Manager

Company: Courtyard by Marriott Gulfport Beachfront
Location: Gulfport
Posted on: March 20, 2020

Job Description:

-Responsible for learning the hotel brand and strategy -Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience -Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions -Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events -Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel -Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals -Achieve all predetermined sales goals for revenue and sales activity -Negotiate contracts according to company standards -Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented -Accurately record all bookings or lost business for hotel -Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures -Provide prompt and accurate responses to all client requests for proposals and information -Consistently meet or exceed sales goals including predetermined revenue and sales activity -Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed -Monitors local competitors and compares their operation with his/her operation -Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system -Completes daily/weekly/monthly reports as directed by the DOS/GM -Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process -Provide prompt and accurate responses to all client requests for proposals and information -Work client-related special events -Abides by Prime Time Selling hours -Participates in MOD program as required -Other duties as assigned DESIRED EDUCATION AND EXPERIENCE: -Minimum of High School education, post-high school education preferred -Minimum of 3 years in hotel or conference Catering/Sales

Keywords: Courtyard by Marriott Gulfport Beachfront, Gulf Port , Catering Sales Manager, Sales , Gulfport, Mississippi

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